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  PowerPlugs: Video Backgrounds
Preview Troubleshooting Tips
 
 
  If the preview movie does not play, try the following:

-- Install Windows Media Player if it is not installed on your PC.
    Windows Media Player is required to play the movie.
    Click here to download the player.

-- If you already have Windows Media Player, try refreshing the screen.
    Click on the refresh button in your browser, and see if the movie will play.

-- If that doesn't work, try clearing your browser's cache. Then refresh the page and see if movie will play.
    To clear the cache:
        Internet Explorer: Click on Tools -> Internet Options -> Delete Files.
        Firefox: Click on Tools -> Options -> Cache -> Clear Cache Now.
    After clearing the cache, click on the refresh button, and see if movie will play.


  Still having problems?

Click here to contact our technical support department.

 
    

Sales Tel: (408) 496-6175 x 1 or (800) 394-0700 x 1 or Send an email

Tech Support: Web Page, Send an email Tel: 1 (800) 504-6148 or (408) 496-6175 x 271
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